# Prince Pal Singh — princepal.in

> Lead product designer with 18+ years across healthcare, fintech, AI and enterprise SaaS. Leads products end-to-end, from discovery and product strategy through UX/UI, design systems and engineering handoff. Based in SAS Nagar (Mohali), India, working remotely with teams in the USA, UK, Israel and South Africa. Available for fractional and project engagements.

## Highlights

- Teledentix: led UX for a two-sided teledentistry platform that facilitated 10M+ virtual dental appointments in 3.5 years; its design system cut developer implementation time by ~30–50%.
- Aiode: lead UI/UX designer for an AI music platform through a two-year growth phase ending in acquisition.
- Credello: cut bounce rate by 41% with a guided credit card finder.
- AkibaOne: node-based workflow builder for credit decisioning and KYC; 39% higher operational efficiency.
- Dental Genie: six-module AI dental receptionist with human-in-the-loop review; ~48% fewer manual follow-ups.
- Dental.com: AI dental photo assessments; 96% user satisfaction, 45% higher engagement.
- Calqy: revenue recognition SaaS for Stripe; onboarding cut from 20+ options to 3 steps.
- Pronto Networks: rebuilt a 10+ year legacy network platform; AI troubleshooting cut resolution time by 30%.

## Pages

- [Home](https://princepal.in/): Work, expertise, approach, books, podcasts, capabilities and contact.
- [Insights](https://princepal.in/insights.html): Notes on product design, agentic AI experiences and design systems.
- [Résumé (PDF)](https://princepal.in/resume-prince-pal.pdf)

## Insights

- [Design, Collaborate & Launch with AI](https://princepal.in/insights/design-collaborate-launch-with-ai/): A 60-minute session on working with product, engineering and design teams, and using AI as a co-pilot to design, build and launch better products.
- [How to AI UXR: Crawl, Walk, Run Map for AI in UX Research](https://princepal.in/insights/how-to-ai-uxr/): How AI changes the UX research workflow across 10 stages. Agents, RAG, evals and human-in-the-loop, mapped interactively.
- [The State of AI for 2027](https://princepal.in/insights/state-of-ai-2027/): An interactive story on designing AI products in 2027: workslop and productivity, AI-ready design systems, trust, harnesses and guardrails, and agentic UX.

## Contact

- Email: palprince@gmail.com
- LinkedIn: https://www.linkedin.com/in/princepal/
- Portfolio: https://princepaluiux.com/